Camino Roadside Assistance Logo (469) 896-4468
SERVICE AGREEMENT // TRANSPARENT ROADSIDE CONTRACT

TERMS OF SERVICE

Please review these terms governing emergency roadside dispatch, vehicle authorization, and flat-rate service delivery provided by Camino Roadside Assistance.

1. Scope of Roadside Services

Camino Roadside Assistance provides professional non-towing roadside mechanical support across Forney, TX and surrounding service areas, including:

2. Vehicle Authorization & Ownership Verification

By requesting roadside assistance or vehicle unlocking service, you represent and warrant that you are the lawful owner, registered lessee, or authorized operator of the vehicle. Our technicians reserve the right to request state-issued identification and matching vehicle registration before releasing unlocked vehicles or keys.

3. Pricing Transparency & Payment Terms

Camino Roadside Assistance operates on an upfront flat-rate pricing schedule. Before any mobile unit is dispatched, our dispatcher will quote you an exact service fee based on the service requested. Payment is due upon completion of services and may be settled via major credit card, debit card, or electronic payment.

4. Highway Safety Protocols & Environmental Conditions

Safety is paramount during roadside operations. Stranded drivers are advised to remain inside their locked vehicle with hazard lights active when pulled onto highway shoulders (US-80, I-20, I-635). In conditions deemed extremely hazardous by law enforcement or active severe weather, our technicians will deploy temporary traffic control cones or coordinate with local police to ensure safe operations.

5. Limitation of Liability & Insurance Coverage

Camino Roadside Assistance maintains full commercial general liability insurance ($2,000,000 coverage) and employs industry-standard professional procedures. Camino Roadside Assistance is not liable for pre-existing vehicle mechanical failures, severe corrosion, structurally stripped wheel studs, or internal computer failures that occurred prior to our technician's arrival.

6. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Texas and Kaufman County.

7. Dispatch Contact Information

Camino Roadside Assistance
Forney, TX 75126
Emergency Line: (469) 896-4468
Website: caminoroadsideassistance.com